Popp Dental Supply, LLC will always strive to fill your order quickly and correctly. If there is any uncertainty regarding the items received, please call our Customer Service Department before opening any product packaging.
If for any reason you are not satisfied with your order, simply return your order WITH A COPY OF THE INVOICE WITHIN 30 DAYS of the receipt of goods for a full credit or exchange. Please provide a brief descriptoin of the reason for return. For any items returned after 30 days from purchase, POPP DENTAL SUPPLY, LLC reserves the right to assess a 20% restocking fee. Special order items are NOT RETURNABLE FOR CREDIT. Claims for shortages, defects or mis-filled items must be made within three (3) days after receipt of goods. All products must be returned in sellable condition or credit can not be issued. Some items not listed on our website or in our catalog but ordered on your behalf are considered "SPECIAL-ORDER ITEMS." THESE SPECIAL-ORDER ITEMS ARE NOT RETURNABLE FOR CREDIT.
Unless otherwise determined, orders are shipped on open account, subject to credit approval, with NET 30 terms. We also accept VISA and MasterCard. Past due invoices shall accrue service charges @ 1.5% per month (18% per annum).
All orders will receive a handling/processing charge of $8.95. Moreover, bulk items shipped via common carrier (i.e.: UPS) may be subject to the actual shipping charges depending on destination.
Popp Dental Supply, LLC honors all manufacturer's warranties, according to the conditions and limitations of each company.
All handpiece rebuilds carry a 90-day warranty, including parts and labor. Complete rebuilds include all turbine parts and bearings. Certain outer casings, chucks, air and water tubes and threading may be extra. Please note our maintenance conditions outlined in the Handpiece Repair Section of our catalog.
Opened handpieces and all small equipment will be repaired or replaced in accordance with the manufacturer's warranties but are NOT RETURNABLE FOR CREDIT, in accordance with the F.T.C. Truth in Labeling regulations.
It is our policy to maintain our published prices in this catalog for as long as possible. However, price increases by a vendor or manufacturer are inevitable and would require us to re-evaluate our pricing. As a result, PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE.